RunnerReg Changes & Cancellation Refund Policy

Participant Registration Cancellations including 14-day Cash Refund Policy²

91 Days+ Prior to Event90-61 Days Prior to Event60-31 Days Prior to Event
Registration Fee Refund100% Race Credit75% Race Credit50% Race Credit
Registration Add-ons100% Race Credit100% Race Credit100% Race Credit
Registration Changes
(Permitted up to 3 days prior to race start)
No FeeNo Fee

No Fee

¹ Changes less than 60 days prior to event start are subject to a HK$100 fee.
² Registration changes include distance, solo – team category, bib transfers.
* Cash refunds are available within 14 days of event registration or a minimum of 14 days remaining prior to the event start date. 

Organiser Event Cancellations & Postponements*

91 Days+ Prior to Event90-61 Days Prior to Event60-0 Days Prior to Event
Registration Fee Refund

100% Race Credit Refund ¹ ²

100% Race Credit Refund ¹ ²

100% Race Credit Refund ¹ ²

Registration Add-ons

100% Race Credit or Cash Refund ²

100% Race Credit or Cash Refund ²

100% Race Credit or Cash Refund ²

Protecht Insured Reg

100% Cash Refund ³

100% Cash Refund ³

100% Cash Refund ³

¹ Organiser specific and applies to event registrations hosted on RunnerReg.com only.
² Applies to total event purchase including Add-ons purchases not collected.
³ Available for events and participants based in USA only at this time.